Can I track my delivery?

You will receive automatic e-mails with the latest status of your delivery.

You can also use the order tracking ID, to track it through the online tracker of the logistics vendor.

How much does delivery cost?

We have a flat delivery rate of 4.5 EUR per order.

Can I have my order delivered to a different address to my billing address?

Yes. You can chose either your default delivery address, or you can specify other delivery address for the order. You can manage your delivery addresses from your account – you can create new ones, update or delete existing.

Do you put any billing information in the ordering package?

No. We assume that you might order a gift for someone else and hereof we do not place any billing information in the package. Instead we send invoice towards your registered billing e-mail address.